Publish in 23th of March 2021
The data we collect about you:
We collect data about you by registering in supersym website:
If you use a Google account, we collect your first and second name and your email address.
If you use Facebook, we collect your first and second name as it appears to us and find out your
gender, age and e-mail.
In the case of registering by phone number: We collect the phone number and information about the
device from the operating system, network type and your geographical location through the
permissions of the device, as we use various techniques to determine your location.
You can choose which personal information to register with your name, email address, phone, and
credit card details.
Registration and account:
Registration is not allowed for the age under 18 years old. The person must be an adult and capable,
aware of all the legal terms and conditions, as well as, qualified to act and agree to all the
conditions since Supersym website is not intended for children.
If you are under than 18 years old, you must send your data confirmation and the data of the legal
guardian so that you can use the application.
You can register to create an account on Supersym website, according to the terms and conditions.
Make sure that the data and information provided for registration are correct, so that you do not
face a problem.
When entering the site you are required to type email / username / password.
In that case, you must keep the password and do not share it anywhere, and incase that you share it,
you are responsible.
You can communicate through the chat service:
You can use the chat service for inquiries, as well as at the buying and selling process through it
and communicating with other users.
You can also use it to help you avoid cases of fraud by not responding to any message outside the
scope of the service.
Communication and Marketing:
You will receive marketing communications from us if you request information about it or create an
advertisement or place it as your interest
We may contact you by e-mail, and if you do not want to communicate, you can cancel this service by
clicking on the unsubscribe link in the e-mail or by communicating with us.
Customer and registration data:
We can specify the geographic location, time, operating system, date of registration, date of last
password change plus date of last registration.
In order to provide you with a trustworthy and reliable platform
We use phone number, login data, network and device information to manage and maintain our platform.
Online activity data:
We collect all data about the time you log in, searches, ads, interests, and how long you stayed on
Why do we process your personal information?
Because we use it in exceptional cases that are required from us by law, as in the case of contracts
upon implementation or agreement.
In that case, we send you that we are using your personal information as we use your email address
and phone number to make suggestions and recommendations for you about our services
You have all rights to know your personal information that we hold, furthermore, you have the right
to request to see it and also to amend it, as well as, we have the right to verify it first.
We will try to respond to all clients within a maximum period of two weeks, and in the event that
your request is complicated, it may take more time
Where do we store the data?
We can take your data, save it and protect it if it is necessary, as we can store and collect it
inside and outside Egypt to provide the best user experience.
Technical and organizational measures along with protection treatment:
We can store data in secured places to protect your personal data, where Supersym website secures and
protects its network including its suitability for the information protection program, as-well-as,
we guarantee encryption for all data.
With whom do we share your personal data?
Affiliates: We share your data with Massive E-business Technology Company which owns Supersym website
to help us in better ways to provide services.
Law enforcement authorities, regulatory agencies, and others:
We may disclose your personal data to law enforcement authorities, regulatory agencies, government or
public agencies, and other related third parties to comply with any legal or regulatory
Publicly available information:
When posting an item for sale using our services, you can choose to make some personal information
visible to other Supersym website users, and this may include your first name, last name, email
address, geographic location, and contact number.
It should be noted that any information that you provide to other users can always be shared by them
with others, so please observe the discretion in this regard.